Business Professionals

Working at Foley Hoag

Foley Hoag provides our employees with challenging assignments in an environment that stresses the many and diverse contributions necessary to meet the needs of our clients. Our goal is to encourage personal and professional growth for all those working at the firm. We welcome applications from those whose standards are high and who wish to collaborate in the provision of excellent legal services.

Those joining us enjoy excellent compensation and benefits, technological support, appropriate training and other tools necessary to perform at the highest levels.

Foley Hoag values diversity in its work force. Hiring and employment decisions are made without consideration of race, color, gender, ancestry, age, religion, national origin, handicap, marital status, veteran status, sexual orientation, gender identity, genetic information or any other legally protected status.

Who Works at Foley Hoag

Foley Hoag employs a diverse range of professionals. In addition to attorneys, paralegals and technology specialists, we also employ:

  • Accounting Managers and Assistants
  • Facility Managers and Staff Members
  • Human Resources Professionals and Assistants
  • Information Systems Professionals and Assistants
  • Intellectual Property Technicians
  • Librarians and Library Assistants
  • Marketing Professionals and Assistants
  • Patent Administrators
  • Receptionists
  • Records Managers and File Clerks
  • Recruiters
  • Legal Secretaries and Patent Secretaries
  • Tax Administrators
  • Trust Administrators
  • Word Processors

Resumes and letters from applicants for administrative positions are maintained for one year and may be considered as appropriate vacancies occur.

Benefits & Compensation

Foley Hoag offers eligible employees:

  • Medical and dental insurance
  • Life, accidental death and dismemberment insurance
  • Short and long-term disability insurance
  • Participation in the firm's Savings and Retirement Plan
  • Paid parenting leave
  • Vacation, sick and personal time
  • Employee Assistance Program
  • Back-up day care
  • Tuition reimbursement
  • Domestic partners' coverage
  • Dependent care assistance program
  • Pre-tax transportation plans
  • Salary direct deposit options

How to Join Us

Applications and resumes for administrative positions in the Boston office should be submitted to:

Dolores Askew
Office of Human Resources
Foley Hoag LLP
Seaport West
155 Seaport Boulevard
Boston, MA 02210-2600

Applications and resumes for administrative positions in the Washington D.C. office should be submitted to:

Kathleen H. Snyder
Office Manager
Foley Hoag LLP
1875 K Street, NW
Suite 800
Washington, DC 20006-1236

 

Career Opportunities


Title:Manager of Training and Support
Office:Boston
Description:

The Manager of Training and Support manages the operation of the Help Desk Support Center and the IT training functions.

Responsibilities:

Training 

  • Manage all aspects of training, including development, design, scheduling, and implementation of training programs for all firm-wide applications.
  • Supervise the training specialists, ensuring consistency and thoroughness in training. 
  • Together with IT Director, project plans for future training based on changes to the Firm’s size, programs, and/or equipment. 
  • Publish training materials, including periodic informational bulletins. 
  • Along with the HR Director and Legal Recruiting Director, establish the curriculum for newly-hired staff and attorneys. 
  • Train or supervise the training of new staff and attorneys.
  • Maintain current manuals, training outlines and exercises, creating new ones as needed. 
  • Provide users with learning resources whether commercially published or created internally. 
  • Identify new or particular training needs based on input by Human Resources. 
  • Recommend and provide appropriate training for particular users. 
  • Review software under consideration and make recommendations to the IT Director and other appropriate IT staff. 
  • Maintain use of and layout of training rooms. 
  • Attend Technology User Group meetings as requested. 
  • Maintain current information on training offered by commercial training companies in the area. 
  • Hire and guide outside trainers, if needed to supplement internal staff.

Support

  • Oversee the Help Desk Support area. 
  • Supervise the Help Desk staff and Applications Specialist/Technical Writer. 
  • Recommend staff changes to the IT Director. 
  • Mediate Help Desk Support Center conflicts and user complaints. 
  • Revise and/or endorse standard operating procedures for the Help Desk Support Center. 
  • Review the tracking log periodically and communicate new findings to the IT Director. 
  • Manage the Help Desk staff during an IT emergency, ensuring coverage and cooperation, under the direction of the Network Manager and IT Director. 
  • Establish work shifts for the Help Desk staff. 
  • Maintain schedule of after-hours coverage.
Requirements:
  • In-depth knowledge of each supported program, including but not limited to, Document Management, version 5.1. or higher; MS Office Suite 2010; InterAction; Elite Webview; VNC; and Internet Explorer. 
  • 5+ years’ experience within a law firm managing a help desk support and training department 
  • Ability to transfer technical knowledge with expertise, patience and deference. 
  • Excellent interpersonal skills. 
  • Ability to work as part of a team while taking a leadership role. 
  • Proven project management strengths. 
  • Bachelor Degree
Title:Billing Administrator
Office:Boston
Description:

The Billing Administrator is responsible for all functions relating to client billing.

Responsibilities:

  • Create accurate client billing from draft to finalization. Edit narratives. Verify accuracy. Process write-downs, transfers and time splits. Recognize and obtain appropriate approvals.
  • Set-up and implement electronic billing, including verification that bills meet client requirements and successful transmission of bills using various third party software.
  • Work effectively with billing attorneys and secretaries throughout the billing process.
  • Provide Billing Help Desk support.
  • Input billing rate changes and process changes of attorney responsibility.
  • Document procedures and client requirements to ensure consistent work product and easy knowledge transfer in a team environment.
Requirements:

Required Experience:

  • Minimum 5 years of billing experience, including e-billing experience, in a law firm or other professional services firm
  • Detail oriented, excellent quality control skills
  • Ability to work independently and as a team member
  • 2+ years experience with Elite and/or Aderant or similar billing software
  • Bachelors Degree or equivalent experience

Please send cover letter with resume to Jillian Solitro at jsolitro@foleyhoag.com.